• ⁠Free Shipping: Worldwide on all orders over €100.*
• ⁠Shipping Locations: 🇪🇺 European Union, 🇺🇸 USA, 🇬🇧 UK, 🇳🇴 Norway, 🇨🇭Switzerland and 🇦🇺 Australia
• ⁠Shipping Details: All orders are shipped via UPS from our central warehouse in Vienna, Austria.
• ⁠Processing Time: Orders may take up to 2 weeks to be packed and shipped.
  

Shipping rates (for orders up to €100):

• EU, UK, Norway, Switzerland: €6.90 per order up to 100€
• USA: €12.50 per order up to 100€
• Australia: €15.00 per order up to 100€
  

* For orders to Australia over 6kg, a flat shipping cost is €40.

Returns & Exchanges

•⁠ ⁠Return Policy: Unused and unopened products can be returned within 14 days after delivery.
•⁠ ⁠Non-Refundable: Original order delivery charge.
•⁠ ⁠Return Shipping: Must be arranged and paid by the customer. We recommend using recorded delivery or obtaining a certificate of posting.

📩 Contact us at hello@yapapi.com to arrange your return.